Quality Data & Systems Supervisor


Quality Data & Systems Supervisor

Location: Lisburn /  Manufacturing sector
Salary: £32,000–£35,000 per annum
Hours: 37.5 hours per week, Monday – Thursday 8.30am-5pm, Friday 8.30am-2.00pm.
Flexi-time policy in place.

The Role

TechMet are recruiting for a Quality Data & Systems Supervisor to analyse quality data, oversee quality systems and processes, and drive continuous improvement within a manufacturing environment.

This is an office-based role managing an established team of five people.

The successful candidate will play a key role in improving quality performance, ensuring compliance with ISO 9001 standards, and supporting customer satisfaction.

Key Responsibilities

  • Analyse quality data, customer complaints and product returns.

  • Identify recurring defects, trends and opportunities for improvement.

  • Produce quality reports, dashboards and KPI updates.

  • Ensure quality data is accurate and reported on time.

  • Lead, train and develop team members, ensuring work is completed accurately and to deadlines.

  • Monitor performance against KPIs and drive continuous improvement.

  • Support the implementation of quality processes and procedures.

  • Advise operational teams on quality standards and compliance.

  • Assist with internal and external ISO audits.

  • Promote a right-first-time approach and efficient working practices.

Essential Requirements

  • At least three years’ recent supervisory experience within a Quality Department in a manufacturing environment.

  • Good understanding of quality processes and procedures.

  • Strong IT skills, including Microsoft Excel.

  • Ability to lead, support and develop a team.

  • Knowledge of quality management systems and ISO standards.

Desirable: Experience with Navision, BlinData and handling customer queries.

Benefits

  • 32 days’ annual leave, with additional leave for long service.

  • Life assurance after one year’s service.

  • Health Shield benefit after six months.

We can arrange a confidential chat at your convenience:

·        For full further details – Call TechMet 02894 46 2620

·        Email CV to admin@techmet.co.uk or Sean@techmet.co.uk